This site belongs and is operated by us, “samba”

** Article 1 – General Terms and Conditions **

  • 1.1 These Terms govern all users of all the contents of the sambastors.com and their subdomains (henceforth: the site). The terms and conditions will be valid for all your future transactions with samba. (henceforth: samba; it can be referred to as “we”) and visits to the site.
  • 1.2 Samba reserves the right to review these terms and conditions. The date of the last update is in the final section of the terms and conditions. Users are responsible for remaining updated on such changes.

** Article 2 – Responsibility Exemption **

  • 2.1 We do not guarantee that all items available in the Samba online store are in stock at the time of your order. If there is an incorrect balance in stock affecting your order, we will contact you soon by phone or email.
  • 2.2 Samba reserves the right to institute new prices at any time and to change the value or base to determine any prices or charges related to the product (s).
  • 2.3 The buyer agrees to pay all charges, including applicable taxes, according to the terms of collection in force at the time the price or charge becomes due.
  • 2.4 Samba cannot guarantee that the content of the site is always free of inaccuracies or typographic errors. Nor can we guarantee that all information is up to date. Samba can change the content of the site at any time. Although samba strives to always display correct text, images and prices on the site and online store, errors can occur. If you have been charged with an incorrect amount when buying at the online store, we will offer the option to place a new order at the correct price or cancel your order. If we cannot contact you, your order will be automatically canceled. Part of the services provided by the site is performed and managed by external organizations. In situations where samba acts as an agent for such services, we cannot be held responsible for any errors resulting from their activities.
  • 2.5 Samba cannot be held liable for any damage caused by the use of the site or the impossibility of using it. Samba cannot guarantee secure, uninterrupted access and no problem to the site.

** Article 3 – Copyright **

  • 3.1 The copyright of the documents provided on this site (including, without limitation, the trademarks of samba, logos, graphics, texts, photos, designs, models, icons, images, data and software) provided on this site are owned or licensed to samba.
  • 3.2 Our registered brands include (among others) the name and logo of samba. These trademarks can be used or registered in more than one country and the use of this site does not grant it any right to use our trademarks.
  • 3.3 You are allowed to use this material only for personal and non -commercial purposes. You can download, print and store copies of this material for your personal and non -commercial use, provided that this copyright permission notice is included in all these copies. You cannot charge anyone for the use of the material and cannot publish, relay or distribute the material to third parties without the prior written consent of samba. You cannot modify the material at all, without the prior written permission of the copyright holder. Except as expressly stated in this legal notice, no right or license on the material, or any part of it, will be granted or implicit. For press consultations, see our contact page.
  • 3.4 In case of violation of this rule, the offender shall immediately cease the violation of intellectual property and pay a fixed fine of USD 50,000,- (fifty thousand dollar).
  • 3.5 The seller has the right to require greater compensation for violation of intellectual property if it can prove that the violation caused damages higher than the fixed fine of € 50,000,-as mentioned in article 3.4.

** Article 5 – Guarantee and complaints **

  • 5.1 By ordering on our site, you agree to fulfill our terms and conditions.
  • 5.2 Samba ensures that the purchased product will be delivered without damage to the requested quantities.
  • 5.3 Any controversy, complaint or complaint regarding a request already delivered or any defects or failures in supply shall be filed, under penalty of expiration, by registered letter within 8 days from the date of delivery of the product (s).
  • 5.4 We have not received a product that has already been used.
  • 5.5 We cannot guarantee that the colors presented on the website are totally equivalent to the real colors of the articles. This depends, in part, the color settings of your computer and monitor.
  • 5.6 Complaints or complaints regarding products that have been used, modified, (poorly) used or damaged by the buyer will not be accepted.
  • 5.7 The return of a defective product is performed at the risk of samba.
  • 5.8 The period of reflection during which you have the unconditional right to cancel the request is seven business days upon receipt of the goods. You must inform us in writing – by letter, fax or email – about your decision to cancel. Your money (excluding shipping costs) will be reimbursed as soon as possible after receiving the returned goods – and, in any case, within a maximum period of 30 days. The costs of the return of the goods are paid by the buyer. Items purchased on sale are not eligible for reimbursement and can be exchanged for a different size or a voucher will be issued.

**Article 6 – Delivery information**

  • 6.1 Our goal is to dispatch orders within 3 business days, with a maximum of 8 business days. Items with custom registration can take up to 4 weeks. Note: This period may be different in periods of greater movement, such as promotions and Christmas. All deliveries are made by carrier and require signature. The carrier holds deliveries from Monday to Saturday, from 8am to 6pm, only from Monday to Saturday. If no one is available to sign the delivery when it arrives at the combined delivery address, the carrier will leave a business card detailing how to schedule a new delivery. The signature is required to confirm the delivery.

 

  • 7.1 During the seven days following the delivery of your order, you may request a reimbursement of the items, which must be returned in perfect condition and accompanied by the original invoice.
  • 7.2 The shipping expenses of the returned goods are at the customer.
  • 7.3 The reimbursements of the returned goods will be made on the original credit card/bank of buyer within two weeks after the return of the product.
  • 7.4 For security reasons, we do not save your payment information in our database.
  • 7.5 Items purchased on sale cannot be changed.
  • 7.6 Custom items cannot be returned

**Article 8 – Violation of the rules**

  • 8.1 Samba reserves the right to seek all solutions available by law and equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals who violate the restricted areas by the site password may be subject to judicial process.
  • 8.2 These terms of use are interpreted in accordance with Brazilian law and you agree that Brazilian courts will have exclusive jurisdiction for any dispute under this contract. Your country’s laws may be different from Brazil’s laws and there may be additional legal requirements for the use of this site. You must comply with all applicable local and international laws and regulations regarding the use of our site.